FAQ's
What is your grace period for sessions?
We’re super chill people… but also super serious about starting on time. Classes start right at the hour, and we allow a 5-minute grace period for anyone running late.
After 5 minutes, your spot may be given to a walk-in—no exceptions.
If you’re more than 10 minutes late, we’ll kindly ask you to hop into the next available class (if there is one), or we’ll help you reschedule.
We do this to keep classes flowing smoothly and to respect everyone’s time—including yours!
What equipment do I need to bring?
Nothing! We’ve got you covered with mats, weights, magic hoops (yes, they’re as fun as they sound) and all the props and gear needed for a killer session!
That said, if you have your favorite mat or gear, feel free to bring it along. We support you doing Pilates your way.
What is your No Show/Cancellation policy?
We totally understand that things come up—but when plans shift, please remember to cancel your class ahead of time so someone on the waitlist can jump in.
Please cancel at least 12 hours before class: Giving us this notice helps us offer your spot to another student waiting to join!
No-Shows: If you don’t attend and we haven’t heard from you, a $25 no-show fee will be applied.
We get it—life happens: If there’s a true emergency, just reach out and we’ll do our best to help and review any fees.
To cancel or contact us:
Front Desk: (972)207-1925
Email: OutlawPilatesStudio@gmail.com or reply to your confirmation email!
Members Only App
If you have any questions, feel free to message us—we’re here for you!
I’m new! Can I still come?
YES. Whether this is your first class or your 50th, you’re welcome here. We offer beginner-friendly classes and our instructors are pros at making everyone feel comfortable and confident.
Where do I park?
We’ve got options!
Park right in front of the studio in any open spot in the shopping center
Or park in our designated lot across the street (look for the Outlaw Pilates Studio signs)
Please do NOT park in the fire lane—not even “just for a minute”
How do I sign up for class?
Easy peasy:
Book online through our website or app
Pick your class time
Show up ready to move!
Walk-ins are welcome if there’s space, but we recommend booking ahead—especially for our popular time slots.